Return and Refund Policy

Last updated: [Insert Date]

Thank you for shopping at [Your Website Name]. We value your satisfaction and are committed to providing you with a smooth shopping experience. Please read our return and refund policy carefully to understand your rights and obligations.

Returns

• Eligibility for Returns:
  You may request a return within [Insert Number] days of receiving your product if the item is unused, in its original packaging, and in the same condition as when you received it.
  Items such as [list any non-returnable items, e.g., perishable goods, custom products, etc.] are not eligible for returns.
• Process for Returns:
  To initiate a return, please contact us at [Your Support Email] with your order details. Once approved, you will receive instructions on how to send your item back.
• Shipping Costs for Returns:
  • If the return is due to our error (e.g., wrong or damaged item), we will cover the shipping costs.
  • For other returns, you are responsible for the return shipping costs.

Refunds

• Eligibility for Refunds:
  Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed within [Insert Number] days.
• Mode of Refund:
  Refunds will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.
• Non-Refundable Items:
  [List any non-refundable items, e.g., gift cards, clearance items, etc.]

Exchanges

If you need to exchange an item for a different size, color, or model, please contact us at [Your Support Email]. Exchanges are subject to product availability.

Late or Missing Refunds

If you haven’t received a refund yet, please:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank. Processing times can vary.

If you’ve done all of this and still have not received your refund, please contact us at [Your Support Email].

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:
Email: [Your Support Email]
Phone: [Your Support Phone Number]